Data deletion
How to ask BDI Corporate to delete the data it holds for a social account you connected.
Who this is for
You connected a social account (for example Facebook, Instagram, WhatsApp, YouTube, LinkedIn, TikTok or X) to BDI Systems, either yourself or through the business you work for. This page tells you how to have the data BDI keeps for that connection deleted.
What BDI keeps when you connect a social account
- The connection itself: the access the platform gave us. It is held by the connection service BDI uses and in BDI’s own systems, with access limited to those systems. For Facebook and Instagram it is also stored encrypted.
- The account’s public name and ID on the platform.
- The posts we published for you and the numbers the platform returned for them (reach, likes, comments, and the messages you receive through the connection).
BDI does not sell this data, does not use it for advertising and does not use it to train AI models. We keep it only while the account stays connected, or as long as the law requires.
Two ways to remove it
1. Yourself, right now
Sign in to BDI Systems, open Settings, Integrations, find the account and choose Disconnect. The connection is removed from BDI and from the connection service BDI uses to hold it, and BDI stops reading from or posting to the account. You can also remove BDI’s access inside the platform: in Facebook and Instagram, open Settings, Apps and websites, select BDI and choose Remove.
2. Ask us to delete the data we kept
Write to joe@bdicorporate.com with the subject “Data deletion” and tell us:
- the name of the social account, and the platform;
- the email you use for BDI Systems, or the name of the business that connected it;
- that you want the data deleted.
If you are not the person who connected the account, we may ask you to show that the account is yours, or ask the business that connected it to confirm.
How fast
- We confirm your request within 3 working days of receiving it.
- We delete the data within 30 days of receiving it, and tell you when it is done.
If the law requires us to keep a record (for example an invoice), we keep only that record and tell you which.
Who can ask
The person whose account it is, and the business that connected the account. We do not delete another person’s data at the request of a stranger.
Questions
Write to joe@bdicorporate.com. Offices in Beirut, Lebanon and Dubai, UAE.